1. Introduction

Ibabatravels.com (“we” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing our website or using our services, you consent to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information from you when you make a booking, fill out a form, subscribe to our newsletter, or interact with our website. The types of personal information we collect may include, but are not limited to:

• Name, address, and contact details (email address, phone number)
• Passport information and travel document details
• Payment information
• Demographic information
• Information about your travel preferences and interests

3. Use of Personal Information

We may use the personal information we collect for various purposes, including but not limited to:

• Processing and confirming your bookings
• Providing customer support and responding to your inquiries
• Sending you promotional materials, newsletters, and updates
• Conducting market research and improving our services
• Complying with legal obligations and preventing fraud
• Enhancing your overall experience with Ibabatravels.com

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as hotels, airlines, and transportation companies. These service providers are contractually obligated to use your personal information only for the purposes of providing the requested services.
• Legal Compliance: We may disclose your personal information if required by law, government agencies, or to protect the rights, property, or safety of Ibabatravels.com, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security practices and procedures to safeguard your data. However, please be aware that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

6. Your Choices and Rights

You have the right to access, correct, update, or delete the personal information we hold about you. If you would like to exercise any of these rights or have any questions regarding your personal information, please contact us using the information provided below.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@ibabatravels.com Phone: +250 791 698 188 / +250 788 300 106 Address: Nyarugenge, KN 84 St, Opposite Makuza Plaza Parking, Kigali Rwanda

We will respond to your inquiry or complaint within a reasonable timeframe.

Please note that this Privacy Policy may be updated from time to time. We encourage you to review this policy periodically to stay informed of any changes.

Last updated: 16^th July 2023